[oXygen-user] Printing (Mac platform)

David Birnbaum
Tue May 31 10:23:06 CDT 2016


Dear Adrian (cc oxygen-user list),

Printing works correctly from the distribution of <oXygen/> that uses the
legacy Java SE 6. Thank you for the quick and helpful advice!

Best,

David

On Tue, May 31, 2016 at 11:00 AM, Oxygen XML Editor Support (Adrian Buza) <
> wrote:

> David,
>
> The "print service" that the message complains about is CUPS (cupsd).
>
> Could you please try the same with the distribution of Oxygen that uses
> the legacy Java SE 6 (from Apple)?
> You can find it here:
>
> http://www.oxygenxml.com/xml_editor/download_oxygenxml_editor.html?os=MacOSX
> It is the second download, named "Mac OS X 10.6 and later (Requires Java
> SE 6)".
> You can install Java SE 6 (Java for OS X) from here:
> http://support.apple.com/kb/DL1572
>
> Regards,
> Adrian
>
>
> On 30.05.2016 18:04, David Birnbaum wrote:
>
> Dear Adrian (cc oxygen-user list),
>
> Thank you for the quick response. Yes, I can print from TextEdit (and any
> other application that I've tried). "sudo cupsd" returns silently. Running
> "sudo launchctl stop org.cups.cupsd" followed by "sudo launchctl start
> org.cups.cupsd" has no effect; I get no error message from those commands,
> but printing from <oXygen/> still doesn't work. The error message when I
> try to print from <oXygen/> is a simple one: a dialog box opens with
> "Error" in the title bar and "No print service found." as the message, plus
> a "Close" button. Does any of this make sense?
>
> Best,
>
> David
>
> On Mon, May 30, 2016 at 10:45 AM, Oxygen XML Editor Support (Adrian Buza)
> < <>> wrote:
>
>> Hello David,
>>
>> Can you print from other applications, like TextEdit?
>>
>> Oxygen (by means of Java) relies on the CUPS server (cupsd) for printing
>> in OS X. It's possible CUPS may not be working on your system.
>> Restarting the system is usually the simplest method to resolve most
>> issues, as long as it's not a configuration or driver problem.
>>
>> You can also try running in a Terminal window:
>> sudo cupsd
>> You will be prompted to enter the admin password. It should be silent, if
>> it's working. If there's something wrong, you will most likely get an error
>> message.
>>
>> If that doesn't seem to change anything for Oxygen, try the following two
>> commands in succession:
>> sudo launchctl stop org.cups.cupsd
>> sudo launchctl start org.cups.cupsd
>>
>> Let me know if the problem persists. If possible, please provide the
>> exact error messages or screenshots.
>>
>> Regards,
>> Adrian
>>
>> Adrian Buza
>> oXygen XML Editor and Author Support
>>
>> Tel: +1-650-352-1250 ext.2020
>> Fax: +40-251-461482
>>
>>
>> On 28.05.2016 19:22, David Birnbaum wrote:
>>
>> Dear oxygen-user list,
>>
>> When I try to print from the editor view with XML Editor 18.0, build
>> 2016042012 and java.runtime.version 1.8.0_72-b15 on OS X El Capitan
>> Version 10.11.5 (15F34), I get a "no print service found" error message.
>> The on-line <oXygen/> discussion logs show reports of similar behavior
>> under Linux from 2005 and 2006, but I don't understand the explanations,
>> which require a greater familiarity with the operating system than I have.
>> I would be grateful if someone could please explain in end-user language
>> how I can make <oXygen/> aware of my printer.
>>
>> Thanks,
>>
>> David
>>
>>
>> _______________________________________________
>> oXygen-user mailing ://www.oxygenxml.com/mailman/listinfo/oxygen-user
>>
>>
>>
>>
>
>
> _______________________________________________
> oXygen-user mailing ://www.oxygenxml.com/mailman/listinfo/oxygen-user
>
>
> --
> Adrian Buza
> oXygen XML Editor and Author Support
>
> Tel: +1-650-352-1250 ext.2020
> Fax: +40-251-461482
>
>
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