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[xsl] URGENT IMPORTANT CRITICAL messages to XSL-List

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Friends --

Many of the inquiries posted on XSL-List are from people in the midst of projects who suddenly find themselves stuck. Their anxiety about their current problem, and perhaps their desire to get answers to their questions before other people's questions are answered is understandable. 

However, including descriptions of the importance or immediacy of the inquiry is not likely to speed responses. It does, however, increase the level of noise, both on the list and in the archive. 

As it happens, most requests for help on XSL-List receive responses within hours. Participants can improve the chances that they will receive prompt and helpful responses by:
 
  - asking specific enough questions that answers are possible. Describe
    what you are trying to do, how you approached it, what happened, and
    why you don't like the result you got
 
  - describe the topic of your question concisely in the subject line
    Good subject lines - those that describe the subject matter of your 
    message - not only increase the chances that you will receive answers 
    to questions or responses to comments, they also make your message 
    and any replies to it accessible in the list archives.

Thank you. 

-- Tommie Usdin
   XSL-List administrator

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B. Tommie Usdin                        mailto:btusdin@xxxxxxxxxxxxxxxx
Mulberry Technologies, Inc.                http://www.mulberrytech.com   
17 West Jefferson Street                           Phone: 301/315-9631
Suite 207                                    Direct Line: 301/315-9634
Rockville, MD  20850                                 Fax: 301/315-8285
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  Mulberry Technologies: A Consultancy Specializing in SGML and XML               
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 XSL-List info and archive:  http://www.mulberrytech.com/xsl/xsl-list

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